CHRISTMAS: Made to order deadline 1st November.
Standard Shipping: Items will be posted within 4 working days.
Express shipping: (UK only) will be posted next working day to arrive the following working day.
All jewellery will be sent via Royal Mail Special Delivery and will require signing for.
REW will do their best to meet any deadlines if you require an item for a specific date. Please contact the REW Team to discuss your requirements.
All of our jewellery and silverware is made in house and due to the handmade nature of Rachel’s designs, if an item is out of stock at the time of purchase please allow 2 – 4 weeks for jewellery & 4 – 6 weeks for silverware to ensure a delivery date can be determined.
REW will do their best to meet any deadlines. If you require an item for a specific date please contact Rachel’s team and we will do our very best to support your request.
International customers are responsible for any duties and/or taxes that may be imposed on the item on arrival at the destination country. Rachel has no control over these charges.
Where are my goods?
Contact Rachel if your jewellery or silverware is not delivered to you in the agreed lead-time and she will give you information on the progress of your order. Please include as much information as possible about the order to help speed up the process. Contact email address: firstname.lastname@example.org
Access to and use of this site (’www.rachelelizabethwood.com’) and (‘www.rachelelizabethwood.co.uk’) is provided by Rachel Elizabeth Wood subject to the following terms:
By using www.rachelelizabethwood.com or www.rachelelizabethwood.co.uk you agree to be legally bound by these terms, which shall take effect immediately on your first use of rachelelizabethwood.com & rachelelizabethwood.co.uk. If you do not agree to be legally bound by all the following terms please do not access and /or use rachelelizabethwood.com or rachelelizabethwood.co.uk
We may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made. Your continued use of rachelelizabethwood.com and rachelelizabethwood.co.uk after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use rachelelizabethwood.com or rachelelizabethwood.co.uk content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any rachelelizabethwood.com or rachelelizabethwood.co.uk content except for your own personal, non-commercial use. Any other use of rachelelizabethwood.com or rachelelizabethwood.co.uk content requires the prior written permission of Rachel Elizabeth Wood.
Disclaimers and Limitation of Liability
rachelelizabethwood.com and rachelelizabethwood.co.uk content, including the information, names, images, pictures, logos and icons regarding or relating to Rachel Elizabeth Wood, its products and services (or to third party products and services), is provided “AS IS” and on an “IS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
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rachelelizabethwood.com or rachelelizabethwood.co.uk does not warrant that functions contained in rachelelizabethwood.com and rachelelizabethwood.co.uk com content will be uninterrupted or error free, that defects will be corrected, or that rachelelizabethwood.com and rachelelizabethwood.co.uk or the server that makes it available are free of viruses or bugs.
The names, images and logos identifying Rachel Elizabeth Wood or third parties and their products and services are subject to copyright, design rights and trademarks of their owning parties. Nothing contained in these terms shall be construed as conferring by implication, estoppels or otherwise any license or right to use any trademark, patent, design right or copyright of Rachel Elizabeth Wood or the third party content used.
If you believe any content within is being used inappropriately or misrepresented please contact us and we will take action to resolve your query.
Under no circumstances will Rachel Elizabeth Wood, rachelelizabethwood.com or rachelelizabethwood.co.uk be liable for any personal injury, illness or personal damage caused by any piece of jewellery, silverware or packaging.
All wax models produced are the property of Rachel Elizabeth Wood and are subject to copywrite. Rachel Elizabeth Wood is free to use all modules she produces in accordance with her wishes.
Hallmarking will be done where legally required. It is at our discretion where hallmarks are placed and at what size.
Please be aware that it is possible that the class may run over the expected finish time, we suggest allowing AT LEAST an hour either side of the expected finish time. Bear this in mind when booking transport, as we cannot be held responsible for any missed trains, flights and buses.
A £100 NON-REFUNDABLE deposit is included within the total booking price. Please double check travel arrangements, child care and any other arrangements before committing to a class.
In the unlikely event that Rachel Elizabeth Wood has to cancel a class, any money paid towards the class itself will be refunded, this does not extend to covering travel and / or accommodation expenditure.
The skills learnt during your time with us are intended for you to use yourself and under no circumstances should the class be replicated and taught by you to your own students in person, online or via video.
Photographs are permitted during class but video recording is prohibited. Unless otherwise stated by the tutor.
It is down to the student to finish the wax piece ready for casting on the day.